I understand many of the Twitter dev team has been taking vacation during the Christmas and New Year’s holidays and saw the post that confirmed this.
However, our application was unfortunately restricted from write access during this time; it’s been 3 days and we’ve gotten no response on our ticket.
I’m only wondering… how long can I expect before receiving a reply? We are hemorrhaging users, paid members are canceling, and it’s gravely affecting us as a small business.
I understand that you guys process requests in a queue and that you can’t comment on specific apps here, but our app ID is 12843907 and I would really appreciate if our ticket could get some attention sooner rather than later.