Request of canceling the current subscription of premium API and getting the refund as it never works

[michelle17058]

Hi,

I am hoping to cancel the current subscription of my premium API and getting the refund for this month as it is not the start of the renewal date until tomorrow (but I already got the invoice today).

The most important thing is that the premium API never gives me authorization to access even a single tweet since last month. No matter I used the bearer token or consumer key and secret, or curl and python wrapper, each time it gives 403 not authorized error. And my problem cannot be solved after putting the posts over the last month (though tried all the answers).

Thank you,
Lin

[KvdohertyQU]

Hi @michelle17058 it looks like you have not cancelled your subscription yet. If you want to cancel and avoid getting charged again, you need to cancel the subscription prior to 7/4.

I hope this helps clarify things.

Best,
Kevin