Hi,
We have a large number of campaigns with a rejected promoted tweets. Querying the GET accounts/:account_id/promoted_tweets endpoint returns “approval_status”: “REJECTED” for these promoted tweets.
Here are few examples:
twurl -H ads-api.twitter.com “/0/accounts/18ce54ab7by/promoted_tweets?line_item_id=4g8dt”
{
“data”: [
{
“approval_status”: “REJECTED”,
“created_at”: “2016-02-25T18:51:32Z”,
“deleted”: false,
“display_properties”: [],
“id”: “naga3”,
“line_item_id”: “4g8dt”,
“paused”: false,
“tweet_id”: “***”,
“updated_at”: “2016-02-25T18:51:32Z”
}
],
“data_type”: “promoted_tweet”,
“next_cursor”: null,
“request”: {
“params”: {
“account_id”: “18ce54ab7by”,
“line_item_id”: “4g8dt”
}
},
“total_count”: 1
}
twurl -H ads-api.twitter.com “/0/accounts/18ce53zf2qp/promoted_tweets?line_item_id=4fme2”
{
“data”: [
{
“approval_status”: “REJECTED”,
“created_at”: “2016-02-24T20:05:28Z”,
“deleted”: false,
“display_properties”: [],
“id”: “n51r6”,
“line_item_id”: “4fme2”,
“paused”: false,
“tweet_id”: “***”,
“updated_at”: “2016-02-24T20:05:28Z”
}
],
“data_type”: “promoted_tweet”,
“next_cursor”: null,
“request”: {
“params”: {
“account_id”: “18ce53zf2qp”,
“line_item_id”: “4fme2”
}
},
“total_count”: 1
}
Our team has the following questions:
1 – Why these promoted tweets have been rejected?
2 – Why are we seeing this issue a lot more starting 2/24?
3 – What is causing this and what can we do to avoid hitting this issue in the future?
4 – Is the rejection on the app id level or at the token level? Is there a way to whitelist our app id?
5 – We can provide you with the list of promoted tweets ids could you bulk approve all these promoted tweets and change their approval status from rejected to accepted?
Thanks,
Elie
