Rejected promoted tweets

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#1

Hi,

We have a large number of campaigns with a rejected promoted tweets. Querying the GET accounts/:account_id/promoted_tweets endpoint returns “approval_status”: “REJECTED” for these promoted tweets.

Here are few examples:

twurl -H ads-api.twitter.com “/0/accounts/18ce54ab7by/promoted_tweets?line_item_id=4g8dt”
{
“data”: [
{
“approval_status”: “REJECTED”,
“created_at”: “2016-02-25T18:51:32Z”,
“deleted”: false,
“display_properties”: [],
“id”: “naga3”,
“line_item_id”: “4g8dt”,
“paused”: false,
“tweet_id”: “***”,
“updated_at”: “2016-02-25T18:51:32Z”
}
],
“data_type”: “promoted_tweet”,
“next_cursor”: null,
“request”: {
“params”: {
“account_id”: “18ce54ab7by”,
“line_item_id”: “4g8dt”
}
},
“total_count”: 1
}

twurl -H ads-api.twitter.com “/0/accounts/18ce53zf2qp/promoted_tweets?line_item_id=4fme2”
{
“data”: [
{
“approval_status”: “REJECTED”,
“created_at”: “2016-02-24T20:05:28Z”,
“deleted”: false,
“display_properties”: [],
“id”: “n51r6”,
“line_item_id”: “4fme2”,
“paused”: false,
“tweet_id”: “***”,
“updated_at”: “2016-02-24T20:05:28Z”
}
],
“data_type”: “promoted_tweet”,
“next_cursor”: null,
“request”: {
“params”: {
“account_id”: “18ce53zf2qp”,
“line_item_id”: “4fme2”
}
},
“total_count”: 1
}

Our team has the following questions:
1 – Why these promoted tweets have been rejected?
2 – Why are we seeing this issue a lot more starting 2/24?
3 – What is causing this and what can we do to avoid hitting this issue in the future?
4 – Is the rejection on the app id level or at the token level? Is there a way to whitelist our app id?
5 – We can provide you with the list of promoted tweets ids could you bulk approve all these promoted tweets and change their approval status from rejected to accepted?

Thanks,
Elie


The rejected promoted tweets issue has re-surfaced again
#2

Hi @eliesja,

Can you take a look at the below link, and provide links to the actual tweet/content so we can take a further look together?

https://dev.twitter.com/ads/overview/content-approval-status


#3

Hi @eliesja,

Let me know if you didn’t get this resolved already. Otherwise closing out in 2 days.


#5

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