Real-time audience manager too small

imit8me · 2018-03-19T22:16:53.705Z

Thank you for all the info! We’ve heard reports from other partners having issues with audiences when using the TWITTERID or any mobile identifiers e.g., IDFA . We’ve escalated the issue to the necessary internal teams and we’re waiting to hear back. We’ll update this thread once we know more.

Appreciate your patience!

Thanks!

abhishek_pyro · 2018-03-20T13:41:59.747Z

Thank you for the update , we will try uploading the usernames at our end as a workaround for now.

abhishek_pyro · 2018-03-23T15:58:58.611Z

@imit8me I can confirm that we tried the workaround of uploading HANDLES instead of TWITTERID and it worked for us

Thanks for all the help

imit8me · 2018-03-23T20:10:44.970Z

Awesome! Can you try uploading TWITTERIDs again, just to ensure all bases are covered?

Thanks!

abhishek_pyro · 2018-03-26T21:17:23.811Z

oh alright, has the issue been resolved? We changed the workflow at our end so i’ll have to revert the changes to upload Ids again. let me try that and update you by end of this week, moved on to other items now

Appreciate the help on this

imit8me · 2018-03-26T21:56:33.262Z

Yep the issue should be resolved. Just wanted to get confirmation that there are no more issues on your end.

Thanks!