RE: Twitter Developer Account still under review after months

[botwikidotorg]

Hi @LeBraat,

The original thread (started by someone else) was locked, so I just wanted to follow up on our conversation, in case you missed my response. Thanks!

Twitter Developer Account still under review after months

@comnico - I had your agent reopen your account. Please respond with answers to our questions. If you do end up needing to transfer apps, you can use this form: https://help.twitter.com/forms/platform @botwikidotorg - We had the user @fourtonfish apply with the name and use case pointing towards @botwikidotorg. Could you clarify the purpose of that account, and the purpose of your @botwikidotorg account?

Twitter Developer Account still under review after months

Yes, I applied for a separate developer account under @fourtonfish, which is my personal account. @botwikidotorg is specifically for use with the botwiki.org site. I suppose it’s possible something got mixed up, because when I go to developer.twitter.com, I see “botwikidotorg” in the menu for both accounts, but only my personal account can access the dashboard. The app 8574680 lets me automatically retweet DMs sent to the @botwikidotorg account by whitelisted users. This worked with the old DM…

[LeBraat]

Chances are very low that we are going to approve both accounts considering the information that you submitted with both applications relates to botwikidotorg. You should be able to do all of your developing related to an organization with a single account.

[botwikidotorg]

@LeBraat Is there any way to resolve this? It was clearly a mistake on my end. Maybe just make botwikidotorg the one developer account, and disable the developer access on my regular account?

[LeBraat]

I’ll see if we can make this happen. Let me sync with the team in charge of application approvals. More to come soon.

[LeBraat]

Next step in the process is for you to respond to our email that we sent you back in October asking for more information about your use case for your @botwikidotorg account.

I have informed the agent in charge of your case that, even if the two account’s use cases are too similar, for them to deactivate the personal account in exchange for @botwikidotorg.

Let me know if you can’t find that email.

[botwikidotorg]

Thank you! And I already responded about the email, I didn’t find it. Was my email addressed updated since then?

Twitter Developer Account still under review after months

What about the application for @botwikidotorg? The updated email is stefan@botwiki.org.

[LeBraat]

I was able to identify a solution to just swap out your developer accounts.

Is it OK if we make the swap, effectively removing access from fourtonfish and providing access to botwikidotorg?

[botwikidotorg]

Yes, go ahead. Thank you!

[LeBraat]

The agent has instructions to swap these accounts. Thank you for your patience @botwikidotorg!

[botwikidotorg]

Thank you for sorting this out!

[LeBraat]

I just got word that we have made the switch. If you need to transfer ownership of any apps, please do so with the following form and let me know the case number so we can expedite the transfer.
https://help.twitter.com/forms/platform

[botwikidotorg]

Hmm, when I go to https://developer.twitter.com/en/account/environments, I still get redirected to https://developer.twitter.com/en/review with the message about my application being under review.

[LeBraat]

I’ve reached out to a few folks this morning to try to get this figured out.

[LeBraat]

Your agent just got back to me letting me know the transfer has now been completed.

I’m very sorry for the drawn out process. We are working hard to improve the user experience with these processes but you have stumbled upon more than a few situations that could use some ironing out. I have made special notes of these and will be working with the team to implement improvements in the near future.

Please don’t hesitate to reach back out if you have any other questions.