Hello all. I have a question for the community. I belongs to a company and I want create a twitter bot that make the a customer support like following:
- User sends a command to my “bot” user.
- Bot answer some info and … agin…
- User get the info that him wants
By example: An user wants the last invoice of his contract. Bot will explain the user how validate his data and send him a link to download the invoice if the data was validated.
The bot had to validate each user input so it’s possible that answer of repetaed way some times in a concrete “conversation”.
I see that Twitter have a limit of 1000 DM of use, It’s possible solve this? Maybe paying or validating the user of the company.
Sorry for my english.