When we try to publish a new campaign using the account 18ce54c9mra through the credentials (tokens) of a handle that was designated as account Administrator (Not the account’s handle owner)
with the major permissions level (FULL). This user have a user_id=908058557962178561 and we got the next error:
“Promotable User 908058557962178561 was not found for Account 18ce54c9mra”
We check account’s promotables users and off course we didn’t see the user 908058557962178561, only see the real promotable user of this account whose user_id=4893080543.
We don’t have this issue with this sort of accounts - handle combination permissions, in fact we did the same proof with another account and giving the same level of permission to a another handle and
we got to publish without problems.
We don’t know where is the problem, maybe is a “permissions” problem or maybe an API limitation, or something else. We are lost about that, because it works in some cases but in other cases it doesn’t works.
Can you help us with the issue?