Promoted Stats returning 0


#1

I’m seeing this issue frequently. Getting the stats for promoted tweets is returning 0. Here is my query.

Get promoted tweets
https://ads-api.twitter.com/0/accounts/9ugsl/promoted_tweets

For example, the first tweet in the results list:

{
“line_item_id”: “xoc”,
“id”: “2j9a”,
“paused”: false,
“created_at”: “2012-01-22T19:22:55Z”,
“updated_at”: “2014-10-24T19:47:43Z”,
“approval_status”: “ACCEPTED”,
“tweet_id”: “161166527062749184”,
“deleted”: false
},

Fetch the Stats
https://ads-api.twitter.com/0/stats/accounts/9ugsl/promoted_tweets/2j9a?start_time=2015-06-04&granularity=TOTAL

Every measure is 0

{
“data_type”: “stats”,
“data”: {
“start_time”: “2015-06-04T07:00:00Z”,
“promoted_tweet_timeline_card_engagements”: [
0
],
“promoted_tweet_search_url_clicks”: [
0
],
“promoted_tweet_search_clicks”: [
0
],
“promoted_tweet_search_engagement_rate”: [
0
],
“promoted_tweet_search_favorites”: [
0
],
“billed_charge_local_micro”: [
0
],
“promoted_tweet_search_retweets”: [
0
],
“promoted_tweet_timeline_favorites”: [
0
],
“promoted_tweet_app_open_attempts”: [
0
],
“promoted_tweet_search_card_engagements”: [
0
],
“end_time”: “2015-06-05T03:49:15Z”,
“promoted_tweet_search_replies”: [
0
],
“promoted_tweet_search_follows”: [
0
],
“promoted_tweet_timeline_clicks”: [
0
],
“id”: “2j9a”,
“promoted_tweet_timeline_impressions”: [
0
],
“promoted_tweet_timeline_url_clicks”: [
0
],
“promoted_tweet_timeline_engagement_rate”: [
0
],
“granularity”: “TOTAL”,
“promoted_tweet_timeline_retweets”: [
0
],
“promoted_tweet_timeline_replies”: [
0
],
“promoted_tweet_app_install_attempts”: [
0
],
“promoted_tweet_timeline_follows”: [
0
],
“promoted_tweet_search_engagements”: [
0
],
“promoted_tweet_timeline_engagements”: [
0
],
“promoted_tweet_search_impressions”: [
0
]
},
“request”: {
“params”: {
“start_time”: “2015-06-04T07:00:00Z”,
“granularity”: “TOTAL”,
“promoted_tweet_id”: “2j9a”,
“account_id”: “9ugsl”
}
}
}


#2

I noticed that promoted_tweets have no stats if there’s only one promoted_tweet under the line_item, so you’ll have to pull the stats from the line_item. I only see stats in promoted_tweets when there are more than one under the line_item.


#3

We are quite confident that system returns > 0 metrics for promoted tweet endpoints even for only one line item (and for the original post, I’m not sure what was happening but it would be nice if you could re-post again if this is still a problem for you)

Please definitely post a new thread if you can clearly prove that case when having only a single promo tweet it shows 0 metrics for that promo tweet.


#4