Promoted Account campaign not serving


#1

Hi

We are publishing promoted Account campaigns via API but the campaign is not serving - no spend, no impressions. I paste below the campaign, line item, targeting and creative objects. Any advise on what we may be doing wrong would be appreciated:

Campaign:

  "name": "Maggi Senses Promoted Account Sep 151_Targeting_1"
"start_time": "2015-09-14T10:00:00Z"
"reasons_not_servable": [
]
"servable": true
"daily_budget_amount_local_micro": 37670000
"end_time": "2015-09-30T10:00:00Z"
"funding_instrument_id": "jd3qm"
"standard_delivery": true
"total_budget_amount_local_micro": 602720000
"id": "33hf3"
"paused": false
"account_id": "18ce53zq2nd"
"currency": "ZAR"
"created_at": "2015-09-14T14:26:44Z"
"updated_at": "2015-09-14T14:26:44Z"
"deleted": false

Line Item:

{
"placement_type": "PROMOTED_ACCOUNT"
"bid_type": "AUTO"
"name": "Untitled"
"placements": [
"0": "ALL_ON_TWITTER"
]
"bid_amount_local_micro": "null"
"automatically_select_bid": true
"advertiser_domain": "null"
"primary_web_event_tag": "null"
"charge_by": "FOLLOW"
"product_type": "PROMOTED_ACCOUNT"
"bid_unit": "FOLLOW"
"total_budget_amount_local_micro": "null"
"objective": "FOLLOWERS"
"id": "35f39"
"paused": false
"account_id": "18ce53zq2nd"
"optimization": "DEFAULT"
"categories": [
]
"currency": "ZAR"
"created_at": "2015-09-14T14:26:48Z"
"updated_at": "2015-09-14T14:26:48Z"
"include_sentiment": "POSITIVE_ONLY"
"campaign_id": "33hf3"
"deleted": false
}

Creative:

"data": [
{
"line_item_id": "35f39"
"id": "ahr1q"
"paused": false
"created_at": "2015-09-14T14:26:49Z"
"updated_at": "2015-09-14T14:26:49Z"
"approval_status": "ACCEPTED"
"tweet_id": "633187638841864193"
"deleted": false
}
]
"data_type": "promoted_tweet"
"total_count": 1

Targeting_criteria:

"request": {
"params": {
"line_item_id": "35f39"
"account_id": "18ce53zq2nd"
}
}
"data": [
{
"line_item_id": "35f39"
"name": "MAGGISENSESSA"
"id": "4yuots"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "3287984211"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "FOLLOWERS_OF_USER"
}
{
"line_item_id": "35f39"
"name": "WOOLWORTHS_SA"
"id": "4yuott"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "92985243"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "SIMILAR_TO_FOLLOWERS_OF_USER"
}
{
"line_item_id": "35f39"
"name": "PicknPay"
"id": "4yuotu"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "45866207"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "SIMILAR_TO_FOLLOWERS_OF_USER"
}
{
"line_item_id": "35f39"
"name": "CheckersSA"
"id": "4yuotv"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "128548538"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "SIMILAR_TO_FOLLOWERS_OF_USER"
}
{
"line_item_id": "35f39"
"name": "MAGGISENSESSA"
"id": "4yuotw"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "3287984211"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "SIMILAR_TO_FOLLOWERS_OF_USER"
}
{
"line_item_id": "35f39"
"name": "iOS"
"id": "4yuotx"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": 0
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "PLATFORM"
}
{
"line_item_id": "35f39"
"name": "Android"
"id": "4yuoty"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": 1
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "PLATFORM"
}
{
"line_item_id": "35f39"
"name": "BlackBerry phones and tablets"
"id": "4yuotz"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": 2
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "PLATFORM"
}
{
"line_item_id": "35f39"
"name": "Mobile web on other devices"
"id": "4yuou0"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": 3
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "PLATFORM"
}
{
"line_item_id": "35f39"
"name": "Desktop and laptop computers"
"id": "4yuou1"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": 4
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "PLATFORM"
}
{
"line_item_id": "35f39"
"name": "fast food"
"id": "4yuou2"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "fast food"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "cheap"
"id": "4yuou3"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "cheap"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "noodles"
"id": "4yuou4"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "noodles"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "tasty"
"id": "4yuou5"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "tasty"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "yummy"
"id": "4yuou6"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "yummy"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "meal"
"id": "4yuou7"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "meal"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "food"
"id": "4yuou8"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "food"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "hungry"
"id": "4yuou9"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "hungry"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "affordable"
"id": "4yuoua"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "affordable"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "easy"
"id": "4yuoub"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "easy"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "simple"
"id": "4yuouc"
"account_id": "18ce53zq2nd"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "simple"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "BROAD_KEYWORD"
}
{
"line_item_id": "35f39"
"name": "South Africa"
"id": "4yuoug"
"account_id": "18ce53zq2nd"
"location_type": "COUNTRY"
"created_at": "2015-09-14T14:26:51Z"
"targeting_value": "dd9c0d7d7e07eb49"
"updated_at": "2015-09-14T14:26:51Z"
"deleted": false
"targeting_type": "LOCATION"
}
]
"data_type": "targeting_criterion"
"total_count": 22
"next

My ad doesn't get displayed
#2

Hey @gksperling,

It looks like you have all but one piece in place for a PAc campaign to serve.

In order for a Promoted Account campaign to serve impressions, you need to add a Promoted Account creative to the line item. To do that, use the POST accounts/:account_id/promoted_accounts endpoint. That will associate the user to promote (today that can only be the FULL promotable user) to the line item.

Hope that helps!


#3

Problem solved - thank you!


#4