Product card validates, but get a "not approved" error message


#1

I’m working with a client to get product cards working with their store. The product card validation seems to work (all green lights), but I get an error message that says “not approved”.

Any idea how we can get this to validate and be approved?

Example product url: http://www.bamboolicious.com.au/products/ladies-bamboo-hoody


#2

Absolutely, all you need to do is click the “Request approval” button on the Cards Validator page, and we will approve the site to use Cards if everything is in order.


#3

Thats the challenge, the button isn’t active.


#4

That’s odd - are you logged in to dev.twitter.com when you submit your URL for approval? Also, I note that the twitter:domain field is empty, I think that’s optional, but I wonder if it is stopping your product card from being fully validated.

I’m checking with the cards guys too.


#5

I am so new to this. I followed the 5 steps to get a ProductCard for Twitter. But not sure where to place the meta tags in my site. I am a Novice at this. So I get an error: “wrong product card”. Please help.


#6

@andypiper, any luck on this one?


#7

The best place to put the meta tags on your site will be in between the tags at some point.


#8

Sorry, no I didn’t get to the bottom of it. I’ll ask one of the Cards folks to take a look at this thread directly.


#9

It looks like this might be a minimum image requirements issue. When I changed your image (locally) to the larger size (http://cdn.shopify.com/s/files/1/0114/0052/products/Ladies_Hoodie_P2.jpg), the card seemed to work fine. Could you give this a shot?