Hi, I have tried posting here a couple times, and tried the support ticket system but still have no response in months. It’s down to the last month and I need to know a solution now or discontinue twitter support and recommend all our customers to switch to other platforms.
We have 25,000 mobile apps built by our customers through a simple drag & drop UI that only ever creates public twitter timelines inside the mobile app. We use the v1 API and it has worked great so far. The idea of the apps is to get our customers’ end-users/visitors (these are mostly small business info apps) to get the info they need as quickly as possible, then get them out. No, we don’t want to ask users to log in just to see public data, we don’t want or need that level of responsibility for just serving public data.
We could try having a single user token for all our apps but it would expire frequently I imagine. Or try a user-less token but they’re still not available yet, and apparently won’t have much higher of a limit anyways. We tried to use the embedded timelines then discovered it has to be done on twitter.com and forces the user to leave our builder UI and spend a couple minutes on something that only took a second before. I’ve seen mentions months ago that you were working on having an API or some way to automate the creation of embedded timelines, but this hasn’t arrive yet either.
Why are you sunsetting an API that doesn’t have equivalent functions in the new API? Why haven’t you responded to any of my posts or support tickets? If there was some kind of cost/payment you required for greater access we’d be willing to entertain the idea, but I don’t even see that anywhere.
I need a response ASAP.