I’m attempting to whitelist my domain for a player card for twitter but receiving the error ERROR: player is not a valid card type. When validating, it says Unable to render Card preview and the following logs display:
INFO: Page fetched successfully
INFO: 32 metatags were found
INFO: twitter:card = player tag found
WARN: Not whitelisted
- I’ve checked all meta tag links are working properly
- I’ve added the content-type meta tag
- I’ve created a simple page with only a video player for the iframe
Everything looks right to me and I’m not sure what else to try. The validator returns this JSON when I press the preview button:
{
"isInternalError": false,
"lastHop": "https:\/\/example.com",
"whitelistInfo": {
"whitelistDomainPattern": "*.example.com",
"cardType": "player",
"contactName": "Angela Kinder",
"contactEmail": "angela@example.com",
"contactScreenName": "angi_kindr",
"url": "https:\/\/example.com",
"isWhitelisted": false,
"succeed": true,
"updatedAtMsec": null,
"status": null,
"isPending": false,
"isRejected": false,
"isApproved": false,
"isNew": true,
"statusUpdateTime": null
},
"card": null,
"cardName": "player",
"errors": {
"Card error": "Not whitelisted"
},
"warnings": {},
"fcErrors": {},
"fcWarnings": {},
"status": "Excluded",
"urlResolutionStatus": "Ok",
"metaTags": {
"og:image:height": "720",
"fb:app_id": "142996899737603",
"content-type": "text\/html; charset=UTF-8",
"og:video:height": "720",
"og:description": "example.com made me a video\u2026",
"og:video:type": "video\/mp4",
"twitter:player:height": "720",
"og:title": "example.com Year In Review",
"twitter:url": "https:\/\/example.com",
"twitter:title": "Here\u2019s the video @example made showing where my reviews went in 2017 https:\/\/example.com\/ #YearInReview",
"og:video:secure_url": "https:\/\/example.cloudfront.net\/defaults\/share_vid.mp4",
"twitter:card": "player",
"og:video:width": "1280",
"mobile-web-app-capable": "yes",
"og:video": "https:\/\/example.cloudfront.net\/defaults\/share_vid.mp4",
"twitter:site": "@example",
"og:image:alt": "example.com Year In Review",
"description": "example.com made me a video showing where my reviews went in 2017. Check it out!",
"twitter:site:domain": "example.com",
"og:type": "website",
"twitter:desc": "example.com made me a video showing where my reviews went in 2017. Check it out!",
"og:site_name": "example.com Year In Review",
"viewport": "width=device-width",
"twitter:image": "https:\/\/example.cloudfront.net\/defaults\/share_image.jpg",
"og:url": "https:\/\/example.com\/",
"og:image": "https:\/\/example.cloudfront.net\/defaults\/share_image.jpg",
"twitter:image:id": "mis:\/\/948567682709893120",
"og:video:url": "https:\/\/example.cloudfront.net\/defaults\/share_vid.mp4",
"twitter:player:width": "1280",
"og:image:width": "1280",
"og:image:id": "mis:\/\/948567682709893120",
"og:locale": "en_US",
"twitter:player": "https:\/\/example.com\/iframe.html?vid_url=https:\/\/example.cloudfront.net\/defaults\/share_vid.mp4&img_url=https:\/\/example.cloudfront.net\/defaults\/share_image.jpg"
},
"hasStagingCard": false,
"redirected": false
}
