PHP Streaming API was working fine, now returning 401 Unauthorized error

[andypiper]

It depends on the use case, for example user streams would work with different user tokens, but the public sample and filter endpoints are not intended for multiple connections.

If you repeatedly try to connect to the streaming API too quickly, or with too many streams per IP address, then this throttling can occur. For simple, occasional one-off or single continuous stream connections then it should be fine.

The streaming API is not designed for large volume, multiple connections for many users on a single IP basis. The deprecated site streams API (which is being removed) was an initial attempt at that, but it is now being replaced with the account activity API which is webhook-based.

If you require larger volumes of data then the commercial Gnip APIs are available.

[user2017]

Andy,

Say I need TWO (only two and not more) large volume stream connection to run , then I should not use both of them from the same IP, is that correct ?

[user2017]

The support link (https://support.twitter.com/forms/platform) which you gave is only for Twitter App related issues.

But how can I get my IP restrictions by twitter removed ?

[andypiper]

That’s the correct form to use to ask about this - this is an app-related issue. We cannot help you via the forums.

You may be able to concurrently run two streams, but generally you’ll find that they may disconnect one another. You should not use multiple IP addresses or machines for the same use case in order to circumvent the Twitter API limits, as this is against the developer policy.

[user2017]

If you require larger volumes of data then the commercial Gnip APIs are available

I sent email to them but they did not respond. How is it possible to contact them ?

[user2017]

You should not use multiple IP addresses or machines for the same use case in order to circumvent the Twitter API limits, as this is against the developer policy.

I tried to search documentation for this but could not find it. Can you please provide the same ?

[andypiper]

Please refer to Section II.B of the Developer Agreement and Section I.F.5 of the Developer Policy. Thank you.

[user2017]

Thanks. But I am unable to understand what is defined as a "use case"in Section I.F.5 of the Developer Policy

Do not do any of the following:
Use a single application API key for multiple use cases or multiple application API keys for the same use case.

If I am having 2 twitter streams api from two IPs with two different apps of two different users, are they different or same use case ?

[user2017]

That’s the HTTP response code, not the error response from the Twitter API

Can you please tell me how to get error response from the Twitter API

[andypiper]

It seems like phirehose must be masking that. I always use twurl to check what is going on at the command line.

[user2017]

Can you please tell any command which I can use to see error response from the Twitter API

[andypiper]

Yes I just suggested one. You could use twurl at the command line to connect to the same API endpoint and get the raw API response; or you could modify the code you are using to echo out the raw API JSON message rather than masking it (but you may want to ask the library author / project developers to help).

[user2017]

Can you please give any documentation link for using the twurl commands. I am new to this.

[andypiper]

There’s a tutorial on using twurl here.

[user2017]

Thanks

[user2017]

Andy,

Installed TWURL and did the steps mentioned in this thread - Use twurl and streamming API authentication and filter

and got the same error -

HTTP ERROR: 401

Problem accessing ‘/1.1/statuses/filter.json’. Reason:

Unauthorized

Can you suggest any solution ?

[andypiper]

Does this work from any other IP address? Is your clock in sync? Does the twurl authorize step succeed and then can you run twurl accounts to confirm your account has been added?

[user2017]

Does this work from any other IP address?

Yes, it is working with other IP addresses

Is your clock in sync?

Yes, the clock is in sync with local time

Does the twurl authorize step succeed and then can you run twurl accounts to confirm your account has been added?

Yes the twurl gets authorized. After that, when I run command for connecting with streaming API, it gives 401 error as described above.

[andypiper]

My conclusion is that your IP address is blacklisted and that you should raise a platform support ticket as we cannot help you further on the forum.

[user2017]

O.k. Thanks very much for your replies.

Just for your information, already took matter with Twitter. Twitter replied that my IP is not blocked. I will try to take it up again with twitter.