Photos not uploading to scheduled tweets


#1

Hello! I’m having issues uploading images to my scheduled tweets under the Creatives tab. Whenever I try to add an image, it shows a grey box instead of the preview. Then when I save, it does not save the photo and it doesn’t attach when it goes live.

Here’s a screenshot of what it looks like. Scheduling tweets has been very simple for me during the past couple of weeks. Today is the first time I’ve encountered this error.

Please advise,
Thank you!
Emily


#2

Hi there - we believe this has now been fixed. Let us know if you’re still seeing the issue, and apologies for the inconvenience!


#3

Hi there! I wanted to add that when you see issues at ads.twitter.com, the best place to ask for help is by pressing the Help? button in the upper-right-hand corner. This lets you file a ticket which goes straight to the support team for ads.twitter.com.

These forums are reserved for developer platform questions, and thus you may not receive a response here. Thanks!


#4