Payment to ads.twitter.Com 1/11/2016 yet twitter won't let me access my account


Hi I have had my account since 2011. Just 4 days ago my bank shows payment to twitter ads. The day after payment my account apparently reset it’s password to protect it apparently because detected suspicious activity. Yet it won’t let me reset it. Support requests don’t help. They don’t read the tickets. Tried calling twitter ads they don’t want to help either!!! What do I do?? I’m a literal paying customer and their treating me bad with this situation. In case support reads this the ticket number is currently Case# 26727652


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