Organic Tweet Engagement matrices return null

[BSDarandale1111]

twurl -H ads-api.twitter.com “/1/stats/accounts/18ce548hnmt?end_time=2017-03-17&entity=ORGANIC_TWEET&entity_ids=839715129314930700&granularity=DAY&metric_groups=ENGAGEMENT&placement=ALL_ON_TWITTER&start_time=2017-03-10”

Please check why this URL not return statistic of engagement matrices ??
Thank you.

[BSDarandale1111]

(please provide an update)

[hector_borras]

Hi @BSDarandale1111,

For me is working perfectly

{
    "data": [
        {
            "id": "TWEET_ID",
            "id_data": [
                {
                    "metrics": {
                        "app_clicks": null,
                        "card_engagements": null,
                        "carousel_swipes": null,
                        "clicks": null,
                        "engagements": null,
                        "follows": null,
                        "impressions": null,
                        "likes": null,
                        "qualified_impressions": null,
                        "replies": null,
                        "retweets": null,
                        "tweets_send": null,
                        "url_clicks": null
                    },
                    "segment": null
                }
            ]
        }
    ],
    "data_type": "stats",
    "request": {
        "params": {
            "country": null,
            "end_time": "2017-03-16T23:00:00Z",
            "entity": "ORGANIC_TWEET",
            "entity_ids": [
                TWEET_ID
            ],
            "granularity": "DAY",
            "metric_groups": [
                "ENGAGEMENT"
            ],
            "placement": "ALL_ON_TWITTER",
            "platform": null,
            "segmentation_type": null,
            "start_time": "2017-03-09T23:00:00Z"
        }
    },
    "time_series_length": 7
}

Could you share the response you’re getting?

Also, could check the response from this twurl call?

twurl -H ads-api.twitter.com “/1/accounts/18ce54bkywk/scoped_timeline?user_id=USER_ID”

Where USER_ID is the user who has created th tweet you are talking about, and see if your tweeit with ID:

839715129314930700

appears or not.

Thanks

[BSDarandale1111]

[{
“data_type”: “stats”,
“time_series_length”: 7,
“data”: [],
“request”: {
“params”: {
“start_time”: “2017-03-09T18:00:00Z”,
“segmentation_type”: null,
“entity_ids”: [
839715129314930700
],
“end_time”: “2017-03-16T18:00:00Z”,
“country”: null,
“placement”: “ALL_ON_TWITTER”,
“granularity”: “DAY”,
“entity”: “ORGANIC_TWEET”,
“platform”: null,
“metric_groups”: [
“ENGAGEMENT”
]
}
}
}

i am getting this response @hector_borras

[andypiper]

Hi @BSDarandale1111 could I please request that you do not @mention individual Twitter Staff members not on a thread (particularly just after a weekend when many of us are not working / enjoying time with our families!) - thank you, we appreciate your cooperation as we all have different specialisations and schedules to spend time on forums.

[BSDarandale1111]

okkk @andypiper
Thank you

[andypiper]

thank you! we appreciate it

[hector_borras]

Hi @BSDarandale1111,

Please check the second request I pointed:

twurl -H ads-api.twitter.com “/1/accounts/18ce54bkywk/scoped_timeline?user_id=USER_ID”

Where USER_ID is the user who has created th tweet you are talking about, and see if your tweet with ID:

839715129314930700

It looks like you don’t have access to the Tweet you are requesting analytics data

Thanks!

[BSDarandale1111]

Thank you.

twurl -H ads-api.twitter.com “/1/accounts/18ce548hnmt/scoped_timeline?user_id=3180426570”

Response does not contain tweet with id 839715129314930700

How can i get access to tweet?

[hector_borras]

That is, because if you don’t own that tweet (or you account has access to it) you’re not able to get stats for that tweet.

[imit8me]

Thanks for all the help @hector_borras!

[imit8me]