Odd message in after filling out a ticket for suspension


so after i filled in a ticket i was expecting a long reply by email telling me whats going to happen etc. like it was before. but instead i got this

‘your account has been suspended due to multiple or repeat violations of the twitter rules’

what does this mean?? am i going to be getting my account back?? this isn’t fair, i understand i followed a lot of people at once… can someone help?