#1

Hi there!

Could you please help us to clarify a question regarding fetching insights for retweets?

We are using /insights/engagement/totals endpoint for retrieving favorites, retweets and impressions for tweets and retweets. It has been noticed that for retweets we didn’t get the exact numbers anymore (quite some time, since 2019-10) but 0.

Here is an example:

Retweet: https://twitter.com/unsereOEBB/status/1480834486048804871
Response from API:

{
  "insights": {
    "1480834486048804871": {
      "favorites": "0",
      "impressions": "0",
      "retweets": "0"
    }
  }
}

Is this behaviour changed? Or it is a bug?
Could you please clarify this?

Thank you in advance!

Best,
Antal

#2

Hey @AntalKiss86

Thanks for raising the issue. We have noticed discrepancies in the past when using the insights endpoints so the recommendation for pulling organic metrics is via the Public API v2 endpoints.

Thanks!