Not fetchinf any data for INTERESTS breakdown


#1

Hi,

we periodically fetch reports with various breakdowns. Recently, we noticed that we do not get any data for INTERESTS breakdown (regardless of granularity) for any entity. Specifically, we tested it on AdAccount with ID 18ce54iiywg. The last report with INTERESTS breakdown we are able to collect is from Oct12 (note that there are active campaigns on that account, right now). Any other request for breakdown report (using the same parameters, only different dates) returns empty “id_data” array. Is there something going on with the endpoint?

Thanks for the help


#2

@polakluk: Could you please share two example requests: one where you get the INTERESTS breakdown and one where you don’t. That’ll help us debug. Thanks!


#3

Hi @juanshishido,

sure. Working request looks like this:
url: https://ads-api.twitter.com/4/stats/jobs/accounts/18ce54iiywg
params

{
  "entity": "CAMPAIGN",
  "entity_ids": "bjh3r",
  "start_time": "2018-10-08T08:00:00Z",
  "end_time": "2018-10-10T08:00:00Z",
  "granularity": "HOUR",
  "metric_groups": "ENGAGEMENT,VIDEO,BILLING,MEDIA,MOBILE_CONVERSION",
  "segmentation_type": "INTERESTS",
  "placement": "ALL_ON_TWITTER"
}

not working:
url: https://ads-api.twitter.com/4/stats/jobs/accounts/18ce54iiywg
params:

{
  "entity": "CAMPAIGN",
  "entity_ids": "bro67",
  "start_time": "2018-11-21T08:00:00Z",
  "end_time": "2018-11-23T08:00:00Z",
  "granularity": "HOUR",
  "metric_groups": "ENGAGEMENT,VIDEO,BILLING,MEDIA,MOBILE_CONVERSION",
  "segmentation_type": "INTERESTS",
  "placement": "ALL_ON_TWITTER"
}

Both of these campaigns were running, have some spend and views. Both of these requests were made using the same code on our side (and the same credentials). The first one returned data as expected, but second one returned empty id_data.

Any help would be appreciated. Thanks!


#4

Hi juanshishido. Any updates on this?


#5

Hi @juanshishido,

do you have any updates for us?

Thanks!


#6

Hi @DeltaSpark and @polakluk - sorry that this one got lost over holiday break and we are finally catching up to it.

It seems like there was a temporary bug with interest breakdown data and could have affected some campaigns between October and December 21 2018. After December 21 it was actually fixed and we don’t expect any campaigns after then to have the same issue, but unfortunately those campaigns could not be backfilled.

Let us know with a new thread if you see the same problems on campaigns from after those dates and we will do another round of investigation.