Not catching og:image tags on mobile

FinnWhalen · 2014-03-26T20:21:01.000Z

We are using Twitter player cards however on mobile (web & native app) it is not catching the og:image tag ~50% of the time therefore displaying a blank image. Please see below on mobile -

Grabyo

Europe: The LBC Debate

Watch the closing statement from @nick_clegg. "I want us to be Great Britain, not Little England". #LBCdebate

Please advise.

FinnWhalen · 2014-03-26T20:22:08.000Z

We have discovered that using the card validation tool fixes this problem.
Does this mean that the tweets are not being validated correctly in the first place?

Thanks

FinnWhalen · 2014-03-27T08:59:34.000Z

Grabyo

Europe: The LBC Debate

Watch the closing statement from UKIP leader @nigel_farage. Are we in a "tired status quo?" #LBCdebate

jbulava · 2014-03-27T18:56:52.000Z

Although it may not affect the issue above, it looks as though the twitter:title meta tag is missing from the page. Please make sure this is among the other tags or the card may not render.

We occasionally see issues when images are hosted on CloudFront. If I take your card and use an image hosted on my own domain, everything is displayed as expected. This leads me to believe that the Twitterbot may be blocked from fetching the images. Please take a look at this page regarding our crawler and robots.txt files: https://dev.twitter.com/docs/cards/troubleshooting#robots

FinnWhalen · 2014-04-07T15:30:15.000Z

Hi,

This error occurs <50% of the time which is odd as why would the twitter bot only be being blocked sometimes. We are now experiencing this problem with the twitter site above the video. It gets set to a default (or possibly cached) site but if I run it through the validator it shows the correct site and then corrects the tweet.

Thanks