Hi

I made an async call (detail params can be found in the below JSON) to create a job then get the data file when job finished. The result is below. There is no data for every promoted tweet. While checking those tweets on the Twitter Ads Management portal, I can see the data. Also, checking the LINE_ITEM level, there is data. So why there is no data at PROMOTED_TWEET level?

{
  "data_type": "stats",
  "time_series_length": 6,
  "data": [
    {
      "id": "2hazwl",
      "id_data": []
    },
    {
      "id": "2hlqlg",
      "id_data": []
    },
    {
      "id": "2hzgkq",
      "id_data": []
    },
    {
      "id": "2hlqlk",
      "id_data": []
    },
    {
      "id": "2hzgkm",
      "id_data": []
    },
    {
      "id": "2hz5es",
      "id_data": []
    },
    {
      "id": "2h9w12",
      "id_data": []
    },
    {
      "id": "2hazwk",
      "id_data": []
    },
    {
      "id": "2hzgkp",
      "id_data": []
    },
    {
      "id": "2hazwn",
      "id_data": []
    },
    {
      "id": "2hlqlj",
      "id_data": []
    },
    {
      "id": "2h9w11",
      "id_data": []
    },
    {
      "id": "2hz5er",
      "id_data": []
    },
    {
      "id": "2hzgkn",
      "id_data": []
    },
    {
      "id": "2hlqli",
      "id_data": []
    },
    {
      "id": "2hzgko",
      "id_data": []
    },
    {
      "id": "2hlqlh",
      "id_data": []
    },
    {
      "id": "2hazwm",
      "id_data": []
    },
    {
      "id": "2hzgkr",
      "id_data": []
    },
    {
      "id": "2h9w10",
      "id_data": []
    }
  ],
  "request": {
    "params": {
      "start_time": "2018-12-20T15:00:00Z",
      "segmentation_type": "PLATFORMS",
      "entity_ids": [
        "2hzgkm",
        "2hzgkn",
        "2hzgko",
        "2hzgkp",
        "2hzgkq",
        "2hzgkr",
        "2hz5er",
        "2hz5es",
        "2hlqlg",
        "2hlqlh",
        "2hlqli",
        "2hlqlj",
        "2hlqlk",
        "2hazwk",
        "2hazwl",
        "2hazwm",
        "2hazwn",
        "2h9w10",
        "2h9w11",
        "2h9w12"
      ],
      "end_time": "2018-12-26T15:00:00Z",
      "country": null,
      "placement": "ALL_ON_TWITTER",
      "granularity": "DAY",
      "entity": "PROMOTED_TWEET",
      "platform": null,
      "metric_groups": [
        "WEB_CONVERSION"
      ]
    }
  }
}

@drsagitn ,

Please provide us your Ads account ID as always. Also, your full request URI (including all parameters) if possible.

Best,
Shohei

Thank for answering. The Ads account ID is 18ce54r0727. We use async POST to create the job and get the data file when job completed. The request parameters are

"request": {
    "params": {
      "start_time": "2018-12-20T15:00:00Z",
      "segmentation_type": "PLATFORMS",
      "entity_ids": [
        "2hzgkm",
        "2hzgkn",
        "2hzgko",
        "2hzgkp",
        "2hzgkq",
        "2hzgkr",
        "2hz5er",
        "2hz5es",
        "2hlqlg",
        "2hlqlh",
        "2hlqli",
        "2hlqlj",
        "2hlqlk",
        "2hazwk",
        "2hazwl",
        "2hazwm",
        "2hazwn",
        "2h9w10",
        "2h9w11",
        "2h9w12"
      ],
      "end_time": "2018-12-26T15:00:00Z",
      "country": null,
      "placement": "ALL_ON_TWITTER",
      "granularity": "DAY",
      "entity": "PROMOTED_TWEET",
      "platform": null,
      "metric_groups": [
        "WEB_CONVERSION"
      ]
    }