Need guidence on restricted account "Application cannot perform write actions" code: 261

[OireachtasVote]

Hi there,

I’m automating some tweets based on another API.
I’m planning to add the handles of 10’s of accounts in a reply to the initial tweet as all those people are relevant to the tweet. During testing the account got blocked as spam and I got it unblocked again.
Now it seems to be restricted again and I can’t tweet via the API.

{ message: ‘Application cannot perform write actions. Contact Twitter Platform Operations through https://support.twitter.com/forms/platform’,
code: 261 } ]

I logged a ticket there three days ago and heard nothing so I logged another one today.

Any help appreciated.
Thanks
Jimmy

[OireachtasVote]

Hi all,

Is there anywhere to track the status of a ticket submitted to https://support.twitter.com/forms/platform?

Thanks
Jimmy

[andypiper]

We have a distributed team and we have varying schedules. As I am sure you can appreciate, we also have a very large inbound queue. There is no case tracking system.

As general commentary on what you are describing:

I’m automating some tweets based on another API.
I’m planning to add the handles of 10’s of accounts in a reply to the initial tweet as all those people are relevant to the tweet.

This sounds extremely likely to be rejected by our automated antispam algorithms, and also to violate our automation rules. I would strongly recommend that you reconsider your application and use case.

[OireachtasVote]

Thanks for the info @andypiper.
I will adjust my use case accordingly.
For future reference, can specific use cases be whitelisted on a case by case basis?
Thanks
Jimmy

[happycamper]

If you haven’t already gotten a new developer account, I would suggest applying: https://developer.twitter.com/en/apply and keeping up to date with announcements and changes: https://developer.twitter.com/en/stay-informed for any new features or options available for you.

At this point, keep checking the email address that you entered on the form, or the email address linked to your Twitter account for any update.

[happycamper]