My Twitter Ads account is showing parts of a separate account that is not mine, instead, parts of an account I was managing keep showing up


#1

I am having strange issues with my ads account and I don’t know where to go for help. When I view my account and try to create a new campaign, the image that shows a tweet shows the logo and username for an account I was helping manage, not my account. When I check other parts of my ads section, most of those sections display my actual account icon and information, but when I go to create anything new, it seems to show this other account. I am also unable to see any sort of billing section to add or change billing information, and when I got to file a support ticket, the majority of the information is correct, except for the ‘Account Name’ area, where it shows this other account name instead, and I can’t change it.


#2