I’ve sent emails, I’ve asked them to explain, I’ve begged them…They do send emails saying they respond but it has been about 3 days now with no response. I’m now realizing that I had just downloaded the twitter app on my Kindle Fire and that is “exactly” when I got suspended. I have read in places that in some cases they do it to “protect” you. After much anger, I’m slowly switching to give them the benefit of the doubt.