MoPub Marketplace stuck waiting approval and no response



I submitted all the information requested to get approved to MoPub Marketplace. It’s been a week and account is still in review waiting for approval. I emailed 6 days ago asking for status and how long it would take and received no response so far. Is this normal? Is there another way to contact customer service?


Update: I did receive response. And, after that, communication was pretty responsive. Account approved and getting ready to launch. So far, very pleased with the way Native Ads can blend very nicely with our app’s UI.