Missing option on form for elevated access


#1

Hi Team,

Hope all is well and everyone had a great holiday season. I’m hoping someone can help me, please. I had received three emails about applying for elevated post access.

However, when I attempted to apply via the support form the option didn’t appear for applying for elevated post access. So I used the option I have an API question not covered by these points.

However, it’s been a week now, and I’m worried that I might have sent the ticket to the incorrect department. Any clarification would be fantastic as my application is severely crippled currently, as it’s hitting the limits after only a few hours of use.

Ticket reference: 0098615246

Thank you kindly


#2

Hi @Team33. Happy Holidays! :slight_smile:

I’m going to look into this for you. In the meantime, could you provide me with your App ID?

Hamza


#3

Hi Hamza,

Thank you for the response the app id is 4198440.

Regards


#4

Hi Team, Is there any update on this case please?


#5

I have added a permission to your account so you can apply via the proper elevation pathway.

Please select I would like to apply for elevated POST limits and fill out this form:
https://help.twitter.com/forms/platform


#6

Thank you very much @LeBraat


#7