Missing option on form for elevated access


Hi Team,

Hope all is well and everyone had a great holiday season. I’m hoping someone can help me, please. I had received three emails about applying for elevated post access.

However, when I attempted to apply via the support form the option didn’t appear for applying for elevated post access. So I used the option I have an API question not covered by these points.

However, it’s been a week now, and I’m worried that I might have sent the ticket to the incorrect department. Any clarification would be fantastic as my application is severely crippled currently, as it’s hitting the limits after only a few hours of use.

Ticket reference: 0098615246

Thank you kindly


Hi @Team33. Happy Holidays! :slight_smile:

I’m going to look into this for you. In the meantime, could you provide me with your App ID?



Hi Hamza,

Thank you for the response the app id is 4198440.



Hi Team, Is there any update on this case please?


I have added a permission to your account so you can apply via the proper elevation pathway.

Please select I would like to apply for elevated POST limits and fill out this form:


Thank you very much @LeBraat