Missing message on DM via Streaming API

streaming

#1

Hi, We have missing messages for one of our managed accounts with another user. We get messages from Twitter using Twython and the Streaming API (usted to be on this link https://dev.twitter.com/docs/streaming-apis)

Is there a way to get the full DM messages between an account and other user? So I can check what’s the id of the missing message. Usually it works fine but sometimes a couple messages are missing from conversations.

Is this the only place to report bugs? What about confidential data like API tokens?