Our publish app has started to run into ‘User is over daily status update limit’ error. I read about elevated api access process (How to ensure continued elevated POST access after September 10th) but could not navigate my way through this step -
- Submit an elevation request on our API Policy Support Form :
A. Select ‘I would like to apply for elevated POST limits.’
If you do not see this option, you are not currently posting at a rate that would require an elevation.
b. Submit the app details and a short description of your use case
We do not see the ‘I would like to apply for elevated POST limits.’ even though we are running into limits. This is affecting all users in our app as posts are failing for most users. Could you please guide and advice us on how we can fix this?
Any help here would be highly appreciated.
Thank you for your time and attention.