Looking for help with Hashtag recognition for commerce


I am looking to create a hashtag commerce system and need a bit of help getting started. I will not be creating this myself, but need to create a storyboard for the project.

I am working for a client looking to take a specified hashtag and create an automated response for a user to get a quote with selling an item. For instance, I need a user to use a hashtag (#sellthisitem) and receive a response back from the company requesting the item information (model, color, size, etc.), at which the user will respond, which will prompt the company to generalize an approximated quote.

Does this seem possible to anyone, and if so, could you give advice on the storyboarding of the program?

Thank you!