Just started getting video upload issues in the last few weeks


#1

I handle IT for a small media company. Just recently, our web media team have been getting issues with video uploads to Twitter. It takes a lot longer than usual and fails half the time. Have there been any recent changes on Twitters side to cause this? This problem started about 12 days ago. Is there any documentation on video export settings so I can make sure we are using supported output settings?


#2

If this is an issue using the API, please check whether you can upload the media successfully via our large video upload sample.

We cannot offer any assistance with issues related to accounts (suspension, verification, usernames etc), or usage of the twitter.com website, analytics or ads dashboards, and the iOS and Android mobile apps in this forum

Thanks.