Just started getting "Client application is not permitted to use xAuth"

glyeet · 2012-03-24T06:15:06.000Z

Our application (Glympse) has been using xAuth for several years. We were approved to keep using xAuth when the transition to OAuth was underway. We haven’t touched anything related to Twitter in months.

Starting today, we have been getting reports of users getting a “Client application is not permitted to use xAuth” error when signing in. I can reproduce this with our Android and iPhone clients. In searching around, I see some talk about similar errors in other apps starting recently.

Did some xAuth permissions get stepped on? Can someone at twitter restore our right to use xAuth? It is blocking all our customers from using Twitter.

curioustimes · 2012-03-24T07:32:53.000Z

My users get exactly the same error in my App (Mr. Reader) and it started 2 days ago.

I’ve reported it to api@twitter.com but no response so far.

Twitter, please re-activate xAuth. Thanks!

Solid_Sam · 2012-03-24T07:59:33.000Z

Yes Oliver, sadly Mr. reader can’t connect to twitter anymore.
Twitter, please re-activate xAuth

FriendTrend · 2012-03-24T15:31:26.000Z

The users of my app (FriendTrend for iOS) have started reporting the same problem with logging in

Yyedprior · 2012-03-24T18:29:29.000Z

the xAuth error occured to me since two days. Nothing is working to fix that issue. Now I use River of News at my IPad 2. This App. Is working quite well. Why does Twitter changed the permissions without making an application to the developers of the Apps. ? This is not a professional act. Please improve your behavior. Thx Maik

janole · 2012-03-25T18:51:50.000Z

Hi,

I’ve got the same here, too, for my app Gravity. Would be nice if Twitter could fix this quickly.

@janole

episod · 2012-03-25T19:27:00.000Z

If you’re experiencing this issue, write in to api@twitter.com from the email address associated with the application. Include the consumer key effected and the API policy team wil try to get you set back up as quickly as possible. When you get an email back from the automated system, be sure and reply to that email as well.

When xAuth was originally released, some permissions were granted in a less sophisticated way as we developed soon after. Due to some recent changes, those older grants need to be reconfirmed and upgraded.

MustyRabiu · 2012-03-25T20:24:52.000Z

Thanks @episod.

curioustimes · 2012-03-25T21:57:45.000Z

@episod Thanks for your comment, but i’ve already send 3 mails to api@twitter.com without success. The first one was on March 22, 2012. We will see if a human responds someday or fixes it silently.

P.S. Why don’t you communicate such important (at least for me and my users) changes?

FriendTrend · 2012-03-26T00:26:12.000Z

My app appears to be working now (after emailing api@twitter.com a few hours ago).

curioustimes · 2012-03-26T04:24:30.000Z

It seems that it is working now.

trevin · 2012-03-26T05:54:18.000Z

We just started seeing failures a few days ago as well. I’ve emailed api@twitter.com and been waiting for a reply and help resolving this. No luck so far.

This is unfortunately impacting our app that has been using xAuth for nearly 2 years

glyeet · 2012-03-26T08:12:30.000Z

My app seems to be working now as well. I mailed api@glympse.com several days ago.

mobileroadie · 2012-03-27T03:49:19.000Z

Yep this is affecting us as well.

twitonair · 2012-03-27T09:07:19.000Z

My app is also affected by this issue.

episod · 2012-03-27T14:43:35.000Z

If you’re still experiencing this issue, write in to api@twitter.com from the email address associated with the application-owning account. Include your consumer key (not the secret) and explain that you were an early grantee of xAuth and need your access upgraded to the current permissioning system. Once you’ve sent this email you should get an auto-response back that you’ll also need to respond to get your high priority ticket fully in the system. Thanks!

twitonair · 2012-03-28T01:28:39.000Z

It is working now.

I’ve sent an email then it works!

Anandan_cna · 2012-06-01T10:57:38.000Z

when activated my cnsumer key

gopalyadao · 2014-07-10T02:59:35.000Z

I have the same issue.Please advise.

sadiqtahir7 · 2014-07-10T03:36:26.000Z

ok