Issue getting 7d view/click purchases data

Outflink · 2021-01-04T14:29:50.537Z

Hi,
We’re having troubles trying to get data insights with conversion metrics for an attribution window of 7 days.

The set up on the accounts is already 7d view/7d click so apparently we should already get the 7days numbers, however that’s not the case.

Also we cannot find anywhere in the documentation how to ask conversions for specific attribution window.

I’d like your guidance on how to approach this.

Thank you.

osowskit1 · 2021-01-08T19:19:14.443Z

Outflink:

The set up on the accounts is already 7d view/7d click so apparently we should already get the 7days numbers, however that’s not the case.

Statistics differences between the API and UI are usually caused by a few different things:

Your application will need to make requests for both placements, ALL_ON_TWITTER and PUBLISHER_NETWORK , separately and sum up the results to match the UI,
date ranges in the UI are inclusive while the end_time is exclusive in the API, and
the API will default to midnight in the accounts local timezone, if not specified

If these aren’t causing the discrepancy, please provide the Account ID, Entity IDs, and any campaign information in the UI that isn’t matching.

Outflink:

Also we cannot find anywhere in the documentation how to ask conversions for specific attribution window.

The API will return values that are set against the Conversion Event settings for the application and does not support returning other attribution windows.