Internal error when processing the whitelist request


#1

When I request approval for my site, I get the error “Internal error when processing the whitelist request”.
I’ve tried with the example URL: http://app.opthub.com/e/eK8jr and very basic text in all of the other fields, so I don’t know what I need to fix to get this to work. The validator doesn’t show any errors. Thanks!


#2

Having the same error, with the same situation using the following example URL:

Did it get fixed for you mikejpeters?


#3

I had given up, but I tried it again just now and it worked. I don’t think anything was different on my side though so unfortunately I have no solution for you, other than trying again later :wink:


#4

Apologies. We had issues with one of our systems. It has been fixed, so please give it another shot and let us know how it works for you.

Thanks!