Internal Error (App Image Card)


#1

Description of issue:
Consistently getting same error message while trying to set-up image app card campaign for android.
URL affected (must be public):

We have some trouble locating the problem. And the error persists despite trying the same request using both python version.2 & twurl version 3.


#2

yeah, we have the same promble. when we set ‘googleplay_app_id’ ,we get the error like this image,but it is ok for ‘iphone_app_id’. Is the wrong with Android app?



#3

Hi guys! Could you try with version 3 of the Twitter Ads API as well, to see if you get the same error?


#4

yeah,i get the same error.

And i get the same error when i change the country code like this


#5

Thanks for raising this, @erika_toothy and @wangdao1. We are aware of the issue and are working toward a resolution. We will update this thread once we have more information.


#6

Thanks you very much!


#7

@erika_toothy and @wangdao1: This issue how now been resolved. Here is an example card I just created:

$ twurl -X POST -H ads-api.twitter.com "/3/accounts/18ce54d4x5t/cards/image_app_download?wide_app_image_media_key=3_931235896644460544&name=test jollychic Jordan&app_country_code=JO&googleplay_app_id=com.jollycorp.jollychic"
{
  "data": {
    "name": "test jollychic Jordan",
    "googleplay_app_id": "com.jollycorp.jollychic",
    "image_display_height": "418",
    "preview_url": null,
    "id": "5kpqw",
    "account_id": "18ce54d4x5t",
    "app_country_code": "JO",
    "wide_app_image": "https://pbs.twimg.com/media/DOxqHTWV4AAL7Bk.jpg",
    "created_at": "2018-04-11T18:32:23Z",
    "image_display_width": "800",
    "card_uri": "card://984137096490135553",
    "updated_at": "2018-04-11T18:32:23Z",
    "app_cta": "INSTALL",
    "deleted": false,
    "card_type": "IMAGE_APP_DOWNLOAD"
  },
  "request": {
    "params": {
      "wide_app_image_media_key": "3_931235896644460544",
      "name": "test jollychic Jordan",
      "googleplay_app_id": "com.jollycorp.jollychic",
      "image_display_height": "418",
      "account_id": "18ce54d4x5t",
      "app_country_code": "JO",
      "wide_app_image": "https://pbs.twimg.com/media/DOxqHTWV4AAL7Bk.jpg",
      "image_display_width": "800",
      "app_cta": "INSTALL",
      "card_type": "IMAGE_APP_DOWNLOAD"
    }
  }
}

Thank you both for raising this.


#8

@juanshishido Thank you very much . We can create ads success now!!


#9

@juanshishido hi,Is it possible that you can explain what’s the reason result this error for us?


#10

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