We are trying to implement promoted tweet and promoted account functionality in our product and it seems that the documentation or the API implementation is incomplete.
The problems that we hit are:
Currently it seems that the twitter handle access to the ads account is limited to One, i.e. we haven’t found a way to promote a tweet from a different handle in our ads account.
E.g. we have the handle with ads access @company which has local division handles like @company_uk, @company_us, @company_fr.
Is there a way to “add” the local divisions accounts to the general ad account, so we can promote their tweets from a single place, or we must create ads account for each local handle, add funding instruments and promote their tweets in each separate account?
How are we supposed to “add” promotable accounts to the /accounts/:account_id/promotable_users endpoint? According to the documentation (quote below) this should be doable, but we haven’t found a way to do it through the API or the web interface at ads.twitter.com:
It is a requirement for advertisers to obtain permission to promote another user’s content. Provided you have permission set correctly, you can make calls to the promoted product endpoints that directly reference the Tweet ID of the Tweet you’d like to promote. You do not have to retweet the target Tweet.
- It seems there is a discrepancy in the documentation on the dev site as the Promoted Accounts link points to a dead page: https://support.twitter.com/articles/282154
Are we missing something or is the documentation/implementation of the API incomplete?