Image not loading in website card wizzard via ad campaign creation

website-card

#1

I am simply trying to find answers to why my appropriate sized image will simply not load into the website card I’m trying to create through the campaign wizzard. I’m able to select the image, see the image as my selection, then when I click “save” it takes an eternity and doesn’t work. The image upload window doesn’t close, and when I try to close it manually, the image does not appear in the results window where I’m creating the website card. I am getting increasing frustrated and DO NOT know what to do or how to talk to anyone about how to resolve.


#2

Thanks for asking! If you are using the Ads dashboard at ads.twitter.com you’ll find a Help link / button at the top right hand corner of the page. These forums are for our developer cards that you configure via meta tags on your website.


#3