I don't receive twitter email


Hello , my account was suspended and i don’t know why there are 2 theory that i guess :

1- probably because i followed 50 people… i’ve seen people following 2000 per day & still don’t get his account suspended , so why was i suspended ?

2- probably twitter saw too many account coming from one IP¨ cause i go to the coffe shop a lot & use there computers…

so why was i suspended ?

& my other question is : i would like to reactivate my account , but i don’t receive any email from twitter when i submit a ticket , how can i fix this problem ? thanks