In September 2016 a new option for business accounts was announced so that they can indicate the account provides support (and even their operating hours):
I cannot find anything in the “Users” API to obtain this information:
https://dev.twitter.com/overview/api/users
For the example account https://twitter.com/TMobileHelp I could find in the Twitter web page source some parameters though:
b2c_logged_out_support_indicators_enable:true
So what’s the current way to obtain this information about an account via the API?