General question about new app policy's

[clivealive99]

Hi

I work as a teacher and some of my students have applications on the twitter service. Some have had applications turned down upon applying for the new developer portal. Although from reading the documentation they would appear to be valid use cases.

The applications are still functional at present can someone please clarify for me, will applications held on accounts that are denied be deleted? or will users be able to work to get approved in the future. i have a few nervous students now who aren’t sure if they will be able to continue to support their existing apps.

Thanks Clive

[hmz]

Hello Clive,

Thank you for reaching out about this. Each application and use-case we receive is individually reviewed and our approval process is determined on whether it complies with our policies. If your student’s application was rejected, it likely is due to the use-case provided being in violation of any section of the Developer Agreement and Policy, Automation Rules, Display Requirements, and/or the Twitter Rules.

Given that you are an educator, we have a special process for applying for access which may be more convenient for you and your students. Be sure to check this page out which details the process, and please let me know if you have any questions.

Hamza

[clivealive99]

Hi Hamza

Thanks for getting back to me will there be a way in time for people with rejected applications to reapply or at least get feedback ? Some of my students suffer from autism and adhd and are not the most confident with writing and communicating. i think they might now have filled out the applications a little to vaguely.

Also what will happen to existing apps that have had the application refused ? Will they still be able to continue using the twitter api in future ?

Thanks again

[hmz]

I appreciate you providing context around this, and I agree that it’s very important we make our developer application process more accessible to everyone.

Once an application is rejected, we do not allow someone to reapply for a developer account. However, most of the time we’ll request more information on the use-case via email to which the developer will need to reply back clarifying our individual prompts for more information.

If one of your students’ accounts were rejected, I believe they will still be able to manage their existing apps but not be able to create new ones.

Hamza

[clivealive99]

Ok well that’s some good news for them there was a few tears earlier. i think they thought they were going to lose their current applications. I work with these kids with disability’s to help them get into tech work because they lack the social skills to get normal jobs. So that will mean a lot to them.

However a small bit of feedback it would be good if you did give people the reasons why they’re applications were rejected etc, as i’m sure if the changes are small ones many developers would be happy to work toward fixing any issues that arise.

Anyway you’ve been a great help Hamza thank you.

[system]

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