More generally, all users of Twitter’s apps can choose to enable a Quality Filter for their Notifications timeline. For users with the Quality Filter enabled, certain low-quality notifications may not be displayed.
No user is seeing us in their notifications tab regardless of how we interact with them, what app they’re using, whether they have this filter on, whether they follow us, etc. It is definitely a universal affect that has been specifically applied to our account.
I would echo @andypiper’s recommendation earlier in this thread to carefully review both the Twitter Rules and the Automation Rules for additional information about the types of activities which might fall under Twitter’s definitions of spam and prohibited automation.
On your recommendation, I have. I don’t believe we violated any of them. And even if I could find a rule that we broke, that doesn’t give us a means of confirming why this happened, or of demonstrating that we changed the behavior.
How do I find out why our account was muted like this, and if/when it will stop, or what I can do to fix it? If we need to change our behavior at all, I’d be happy to, but as far as I can see there isn’t even a means for us to create a ticket about this.
Twitter doesn’t really just indefinitely soft ban well-intentioned accounts without notice or means of appeal, does it?..