Hi community! I am testing the Tweet Downloader tool (thanks for developing it!) but encountered the “Failed to load tweet counts” error for the task I generated. I have tried refreshing my bearer token, changing “max_results” and changing the date gap in scrping, but neither worked. I am attaching my task settings in the screenshot below.

Any help would be much appreciated! Thank you!

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I had trouble with this too. As an alternative, you can try twarc in command line:

pip install twarc twarc-csv
twarc2 configure
twarc2 search --archive --start-time "2021-02-15" --end-time "2021-02-16" "StopAsianHate" results.jsonl

Optionally convert to CSV:

twarc2 csv results.jsonl results.csv

However, note that sort_order is not supported in twarc2 yet, but by default you will get the same as recency.