Facebook native ad required renderer was not registered for customeEventNative


#1

I did everything written still getting those error. I checked my facebook logs and sdk is requesting impressions but still getting error.

MoPubStaticNativeAdRenderer moPubStaticNativeAdRenderer = new …

FacebookAdRenderer facebookAdRenderer = new …

mMoPubRecyclerAdapter.registerAdRenderer(facebookAdRenderer);
mMoPubRecyclerAdapter.registerAdRenderer(moPubStaticNativeAdRenderer);

and still getting

Native Ad failed to load with error: A required renderer was not registered for the CustomEventNative


#2

Hi,
If you are still facing this issue, can you fill a case for support@mopub.com providing the following info?

  • Account email:
  • App Name:
  • OS:
  • Ad Unit ID:
  • MoPub SDK ver:
  • Network SDK
  • Network adapter ver:
  • How can we reproduce it? Repro steps

Many thanks!