Hi,
We are having problems with some API-calls that have started failing with the INVALID_TIME_WINDOW error. Any requests up until the 19th of October are fine, but for any later date it fails.
We were suspecting this to be timezone/DST problems but have not been able to prove this, and DST should not start in the timezone America/Sao_Paolo until early November.
one request that fails is https://ads-api.twitter.com/4/stats/jobs/accounts/18ce54b4vu0?placement=ALL_ON_TWITTER&metric_groups=MEDIA%2CENGAGEMENT%2CVIDEO%2CBILLING%2CWEB_CONVERSION&start_time=2018-10-20T00%3A00%3A00-03%3A00&entity=PROMOTED_TWEET&end_time=2018-10-21T00%3A00%3A00-03%3A00&granularity=DAY&entity_ids=rk7lv%2Crlswt%2Crlvrt%2Crlvt0%2Crlzyf%2Crmtzo%2Crpeh3%2Cs08dw%2Ctyobh%2Cy362f%2Cy4ahp%2Cy4boi%2Cy4c3y%2Cyh72u%2Cyh72v%2Cyh72w%2Cyh72x%2Cyh72y%2Cyh72z%2Cyh730&segmentation_type=PLATFORMS
Best Regards
Any twitter rep who could offer some insight here?
Thank you for reaching out! This issue has been reported on another thread. We’ve been able to reproduce the issue and a fix is currently in our backlog. Please monitor the other thread mentioned to receive any updates, once they’re available.
