#1

I’m using the Direct Message APIs to send media and a specific mp4 is getting rejected. I have tried other files and are working fine. Here’s the exception and reason that I see,

{"HttpStatusCode":403,"Message":"{\"errors\":[{\"code\":151,\"message\":\"There was an error sending your message: Bad Media, unable to process: Some(InvalidMedia).\"}]}

I’m not able to upload the .mp4 file here in this request, but please let me know what could be causing this.

#2

Could someone please help with this?

#3

Are you using chunked media upload? And if so, are you waiting enough time until the STATUS request returns a success Before you include the media id in the message? https://developer.twitter.com/en/docs/twitter-api/v1/media/upload-media/api-reference/get-media-upload-status

#4

Yes we use the chunked media upload and wait for few seconds before retrying. I do see that the upload was successful since I see a HTTP status code Accepted from Twitter. Here’s more info:

Media ID: 1305895441314328578
Date: 2020-09-15 15:45:12.8510561 UTC

Please let me know if you need any more info, thanks!

#5

A successful HTTP status code is not enough, that just means the request is ok - some videos take longer to process than a few seconds after being successfully uploaded, and you can’t use them until they’re fully converted - which the STATUS request is meant to solve - so i’d keep issuing STATUS requests every few seconds until you get a response that has "processing_info":{ "state":"succeeded", "progress_percent":100, } and then you can use the media in a DM / tweet

2 Likes
#7

I think we are checking the status code only once and not retrying. We will update the code and check again, thank you!

1 Like
#8

Even after adding a retry this is not working :frowning: The processing_info is coming back as null.

URL: https://upload.twitter.com/1.1/media/upload.json
Method: POST

Response:
{“size”:“841773”,“processing_info”:null,“media_id”:1316881106369613824,“media_id_string”:“1316881106369613824”,“expires_after_secs”:“86400”}"}

Could you help with this please? I can share the .mp4 file if that would help

#9

Bumping up, could someone help with this please? Really appreciate any help!

#10

Hello, pinging again could someone help with this pls?