"ERROR: player is not a valid card type"


#1

Description of issue:
Displayed “ERROR: player is not a valid card type” on card validator page after “Request approval” clicked

URL affected (must be public):

Troubleshooting steps attempted [note that we will not prioritise posts unless there is evidence of following the troubleshooting guides]:

The page is static.
“robots.txt” is seems to valid (allows “Twitterbot”) .

What is wrong? Could you help me?


#2

I’m not sure if this’d matter or not but your player width/height are incorrect. I’m having the same issue, have you figured anything out yet?


#3

I corrected the size, so, it seems to be good.
“whitelist request for card is pending approval” was displayed.
Thanks!


closed #4

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