#1

Hi there,

I’m building a WordPress site for a client and am using a plugin to display a Twitter feed on the site. I’ve connected it via the API keys, but I’m getting the following error:

API
API3811×1728 182 KB

I was told by my web host that we should:

  1. Make sure our server IP is whitelisted on Twitter’s end: 35.245.32.185
  2. Whitelist the Twitter IP range on our end. Can someone share that with me?

Thanks,
Gabriel

#2

Looking at the code for the CtF plugin you seem to be using, it appears that the message you are seeing is returned whenever there is any kind of problem with the API in the CtfOAuthConnect.php file, so I would also check that you have entered the correct keys and tokens in the configuration. The Twitter IP ranges are documented on this page, along with Twitter’s network ASNUM. I’m not able to comment on whether individual web hosts are on the network allowlist on the Twitter side.

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#3

Hi Andy,

I regenerated the access keys and it worked! :sweat_smile:

Thanks!

ᐧ

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