Error - Account Id is not Found

[macy_poc]

Hi, I am having trouble to pull the data from Twitter Ads API for below account ids. Find below error message that we are getting while API call.

[ { code: ‘NOT_FOUND’,
message: ‘Account 18ce53ur334 was not found’ } ] }
{ Error: Twitter-Ads API Error: Account 18ce54dd6nd was not found
[ { code: ‘NOT_FOUND’,
message: ‘Account 18ce54dd6nd was not found’ } ] }

Account_Ids - 18ce53ur334, 18ce54dd6nd, 18ce546yxqa, 2gtf37, jge4cq

Please reply us as soon as possible.

Thanks

[rajivsud]

Hi,

Happy to help here. So that I can help resolve this issue, would you mind providing the following details-

1. The full request you are making for each of the account IDs.
2. Confirmation that the @ handle making the API calls has access to these account IDs.

Finally, can you try making the same calls with twurl and ensure that you pass in the ‘-t’ option to get the entire trace of the API call, and post the entire request and response bodies?

Thanks!

[macy_poc]

@rajivsud Now this error is go away but we are getting below error.

Previous Error :
[ { code: ‘NOT_FOUND’,
message: ‘Account 18ce53ur334 was not found’ } ] }

Current Error :
Error: Twitter-Ads API Error: The account does not have the feature REACH_AND_FREQUENCY_ANALYTICS
[ { code: ‘FEATURE_NOT_AVAILABLE’,
message: ‘The account does not have the feature REACH_AND_FREQUENCY_ANALYTICS’,
parameter: ‘’ } ] }

These are the account Ids we are using, “ACCOUNT_ID”: “18ce53ur334, 18ce546yxqa, 2gtf37, jge4cq”.

Let me know if you need any other information. Quick reply highly appreciated.

• Thanks

[rajivsud]

@macy_poc: Glad the original has been resolved. As for the new error, your account needs to be whitelisted in order to use the REACH_AND_FREQUENCY_ANALYTICS feature. Getting access to this feature is something that an account or partner manager can help you with. Please reach out to them directly.

[macy_poc]

@rajivsud I got an access to Twitter API from Twitter Itself. They approve my app. I did not work with any specific person. I just submitted Developer Access Form and after some day Twitter gave me access. Dont now exactly to whom I can contact. Find below blog chain.

Issue with API Access

will you please check weather my App ID have an Ads API access? APP ID : 13664538 1) When i am try to get response of https://ads-api.twitter.com/1/stats/accounts/18ce546yxqa/campaigns {"errors":[{"code":"UNAUTHORIZED_CLIENT_APPLICATION","message":"The client application making this request does not have access to this API"}],"request":{"params":{}}} Can you also verify the Account, time zone ? Below is my App call media_campaign.request <- GET(sprintf("https://ads-api.twitter.com/1/st…

Issue with API Access

@macy_poc: The app ID you’ve provided has not yet been granted access to the Ads API. If you submitted an application, the team will review. Thanks.

Issue with API Access

Hey @juanshishido : I already received an App Approval email form Twitter. Find below screen shot for your reference. [image] If the App is not approved yet, do you know the timeline when it gets approve ? Thanks

Issue with API Access

@juanshishido Can you update me on this ??? Thanks

Issue with API Access

@macy_poc: Looks like your app (13664538) now has access. Thanks.

Issue with API Access

@juanshishido We are still having same issue. Can you please look into ? Thanks in Advance.

Issue with API Access

Thanks for the follow up, @macy_poc. Please make sure you’re using the correct authorization credentials for this app (13664538). Otherwise, please share the error response you’re seeing.

Any help highly appreciated.

Thanks

[macy_poc]

@rajivsud any update ?

[juanshishido]

Answered in another thread.

[juanshishido]