Ok let’s resume what I experience with the widget since last Wednesday and the general issue on query based widget Twitter had last week (see solved case here here )
We are a radio station and we use Twitter for everything related to our broadcast and the music. Widget is use on website to show announce and now playing for the show premiere.
Our widget shows Tweets that fit to #RKC OR #NP from:RadioKC query
We didn’t change anything in our way to do show announce since we started to use the query based widget late 2015.
Before this issue :
when we did the announce we could send anytime, anynumber of tweets, in any time delay, we never encountered any issue for months.
After this issue :
Each time we tweeted too much show announces in a short time, the widget didn’t show anymore any tweet.
The simple query from:RadioKC showed no results at all for at least 24hrs in the widget configuration tool.
The same query on twitter.com as well our full query was working so fine.
It looked like our account was blacklisted from widget platform.
It happened 3 times last week, and regarding the previous passed months without any issue the widget behavior seems really strange or the way the query based widget is currently working.
After my latest post, on 3/25, we recovered the widget on 3/26 around 15:00 CET (24hrs after the issue). We did our show announces on 3/26 few hours later and we caused once again the issue after several tweets.
And once again the simple from:RadioKC didn’t work anymore in the widget configuration tool, in the same time this query and our full one was working fine once again on twitter.com website.
This time we only recovered after 48hrs the widget use. Once again it seems our account was blacklisted on widget part and not of all on Twitter.com.
I think we could cause the issue anytime if you may ask.
Let me know if you may need more details or informations.
