Empty Media entities on tweets containing media

[yunwei]

Yea, especially with tweets with media entity.

[zorrobiwan]

Problem still there

[andypiper]

Thanks for all the reports. We will investigate. Per the announcement forum, extended entities for GIFs and Video should be populated in early Feb, but this shouldn’t affect existing image / media support.

[bentinata]

Thanks, right now my services is calling REST API everytime Stream API trigger.

[andypiper]

The team is looking into this issue as a priority. Thanks for your patience.

[emisiona]

Just let you know we are having the same problem here. Media entities come empty even if the tweet has images attached.

[kohner86]

We’re experiencing the same issue. The ‘media’ property on the ‘entities’ object is completely missing.

[zorrobiwan]

Thx Andy.

Any ETA ?

[thebryza]

We are also experiencing this issue on the streaming API.

[andypiper]

We believe the issue that caused this has been resolved - are media entities no visible to others?

[thebryza]

I just did a test post, and received the correct data. I will keep testing but initial report would be that this looks fixed.

[basthebuilder]

Fixed for me too!

[juam]

Seems to work for me! Thanks

[bentinata]

Thanks.

[zorrobiwan]

Thanks !

[andypiper]

Great news, and apologies once again for the inconvenience and problems caused.

[recastrodiaz]

Thanks for the support Andy!

However, it looks like the “retweeted_status” is still missing the media entities. See JSON below:

• Below is a Status coming from the streaming API. Notice that the retweeted_status.entities are all empty arrays, even though the tweet clearly contains media.

  {“created_at”:“Thu Jan 29 12:52:35 +0000 2015”,“id”:560782558565130240,“id_str”:“560782558565130240”,“text”:“RT @5SOS_Daily: anyways… so who wants to be in a DM group with Obama? any Obama girls? http://t.co/M7wx6gDtXx",“source”:"<a href="http://twitter.com/download/iphone\” rel="nofollow">Twitter for iPhone“,“truncated”:false,“in_reply_to_status_id”:null,“in_reply_to_status_id_str”:null,“in_reply_to_user_id”:null,“in_reply_to_user_id_str”:null,“in_reply_to_screen_name”:null,“user”:{“id”:324541617,“id_str”:“324541617”,“name”:“#Handwritten​:heart:”,“screen_name”:“Calicocofornia”,“location”:”“,“url”:null,“description”:“1D/5SOS 09/16/14, 5SOS/TheVeronicas 11/13/14, B.Y.E 07/04/14, Shawn Mendes 4/21/15 Tell me a story… I pizza Crawford”,“protected”:false,“verified”:false,“followers_count”:1298,“friends_count”:2001,“listed_count”:9,“favourites_count”:5284,“statuses_count”:8294,“created_at”:“Sun Jun 26 20:16:29 +0000 2011”,“utc_offset”:-28800,“time_zone”:“Pacific Time (US & Canada)”,“geo_enabled”:false,“lang”:“en”,“contributors_enabled”:false,“is_translator”:false,“profile_background_color”:“C0DEED”,“profile_background_image_url”:“http://pbs.twimg.com/profile_background_images/522861020096651264/rxJfIPip.jpeg",“profile_background_image_url_https”:“https://pbs.twimg.com/profile_background_images/522861020096651264/rxJfIPip.jpeg”,“profile_background_tile”:true,“profile_link_color”:“0084B4”,“profile_sidebar_border_color”:“FFFFFF”,“profile_sidebar_fill_color”:“DDEEF6”,“profile_text_color”:“333333”,“profile_use_background_image”:true,“profile_image_url”:“http://pbs.twimg.com/profile_images/558744514550984704/YvG8PgjB_normal.jpeg”,“profile_image_url_https”:“https://pbs.twimg.com/profile_images/558744514550984704/YvG8PgjB_normal.jpeg”,“profile_banner_url”:“https://pbs.twimg.com/profile_banners/324541617/1411522435”,“default_profile”:false,“default_profile_image”:false,“following”:null,“follow_request_sent”:null,“notifications”:null},“geo”:null,“coordinates”:null,“place”:null,“contributors”:null,“retweeted_status”:{“created_at”:"Thu Jan 29 12:52:07 +0000 2015”,“id”:560782441150169088,“id_str”:“560782441150169088”,“text”:“anyways… so who wants to be in a DM group with Obama? any Obama girls? http://t.co/M7wx6gDtXx",“source”:"<a href="http://twitter.com/download/iphone\” rel="nofollow">Twitter for iPhone”,“truncated”:false,“in_reply_to_status_id”:null,“in_reply_to_status_id_str”:null,“in_reply_to_user_id”:null,“in_reply_to_user_id_str”:null,“in_reply_to_screen_name”:null,“user”:{“id”:1392236496,“id_str”:“1392236496”,“name”:“Updates”,“screen_name”:“5SOS_Daily”,“location”:“”,“url”:“http://its5sosdaily.tumblr.com/",“description”:"5SOS AF… 5/4follow!..Met 5SOS 3/12/13 in Dublin & 4/15/14 in Dallas. (@Meliissa7, @Michael5SOS, @sandraEgarcia) Follow our 2nd acct @5SOS_Nightly”,“protected”:false,“verified”:false,“followers_count”:164128,“friends_count”:8855,“listed_count”:651,“favourites_count”:72984,“statuses_count”:68342,“created_at”:“Tue Apr 30 14:53:01 +0000 2013”,“utc_offset”:null,“time_zone”:null,“geo_enabled”:true,“lang”:“en”,“contributors_enabled”:false,“is_translator”:false,“profile_background_color”:“FFEA00”,“profile_background_image_url”:“http://pbs.twimg.com/profile_background_images/378800000059536932/687bbe24849f2726712ee48a1e4dc315.jpeg",“profile_background_image_url_https”:“https://pbs.twimg.com/profile_background_images/378800000059536932/687bbe24849f2726712ee48a1e4dc315.jpeg”,“profile_background_tile”:true,“profile_link_color”:“BD0000”,“profile_sidebar_border_color”:“000000”,“profile_sidebar_fill_color”:“DDEEF6”,“profile_text_color”:“333333”,“profile_use_background_image”:true,“profile_image_url”:“http://pbs.twimg.com/profile_images/485015135941980161/ZfFlKsvy_normal.jpeg”,“profile_image_url_https”:“https://pbs.twimg.com/profile_images/485015135941980161/ZfFlKsvy_normal.jpeg”,“profile_banner_url”:“https://pbs.twimg.com/profile_banners/1392236496/1422076261”,“default_profile”:false,“default_profile_image”:false,“following”:null,“follow_request_sent”:null,“notifications”:null},“geo”:null,“coordinates”:null,“place”:null,“contributors”:null,“retweet_count”:12,“favorite_count”:35,“entities”:{“hashtags”:[],“trends”:[],“urls”:[],“user_mentions”:[],“symbols”:[]},“favorited”:false,“retweeted”:false,“possibly_sensitive”:false,“filter_level”:“low”,“lang”:“en”},“retweet_count”:0,“favorite_count”:0,“entities”:{“hashtags”:[],“trends”:[],“urls”:[],“user_mentions”:[{“screen_name”:“5SOS_Daily”,“name”:“❌Updates”,“id”:1392236496,“id_str”:“1392236496”,“indices”:[3,14]}],“symbols”:[]},“favorited”:false,“retweeted”:false,“possibly_sensitive”:false,“filter_level”:“low”,“lang”:“en”,“timestamp_ms”:"1422535955455”}

• The REST endpoint, however, does include the entities as expected:

  { “created_at”: “Thu Jan 29 12:52:35 +0000 2015”, “id”: 560782558565130240, “id_str”: “560782558565130240”, “text”: “RT @5SOS_Daily: anyways… so who wants to be in a DM group with Obama? any Obama girls? https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “source”: “<a href="http://twitter.com/download/iphone\” rel="nofollow">Twitter for iPhone“, “truncated”: false, “in_reply_to_status_id”: null, “in_reply_to_status_id_str”: null, “in_reply_to_user_id”: null, “in_reply_to_user_id_str”: null, “in_reply_to_screen_name”: null, “user”: { “id”: 324541617, “id_str”: “324541617”, “name”: “#Handwritten​:heart:”, “screen_name”: “Calicocofornia”, “location”: “”, “profile_location”: null, “description”: “1D/5SOS 09/16/14, 5SOS/TheVeronicas 11/13/14, B.Y.E 07/04/14, Shawn Mendes 4/21/15 Tell me a story… I pizza Crawford”, “url”: null, “entities”: { “description”: { “urls”: } }, “protected”: false, “followers_count”: 1298, “friends_count”: 2001, “listed_count”: 9, “created_at”: “Sun Jun 26 20:16:29 +0000 2011”, “favourites_count”: 5280, “utc_offset”: -28800, “time_zone”: “Pacific Time (US & Canada)”, “geo_enabled”: false, “verified”: false, “statuses_count”: 8294, “lang”: “en”, “contributors_enabled”: false, “is_translator”: false, “is_translation_enabled”: false, “profile_background_color”: “C0DEED”, “profile_background_image_url”: “http://pbs.twimg.com/profile_background_images/522861020096651264/rxJfIPip.jpeg”, “profile_background_image_url_https”: “https://pbs.twimg.com/profile_background_images/522861020096651264/rxJfIPip.jpeg”, “profile_background_tile”: true, “profile_image_url”: “http://pbs.twimg.com/profile_images/558744514550984704/YvG8PgjB_normal.jpeg”, “profile_image_url_https”: “https://pbs.twimg.com/profile_images/558744514550984704/YvG8PgjB_normal.jpeg”, “profile_banner_url”: “https://pbs.twimg.com/profile_banners/324541617/1411522435”, “profile_link_color”: “0084B4”, “profile_sidebar_border_color”: “FFFFFF”, “profile_sidebar_fill_color”: “DDEEF6”, “profile_text_color”: “333333”, “profile_use_background_image”: true, “default_profile”: false, “default_profile_image”: false, “following”: false, “follow_request_sent”: false, “notifications”: false }, “geo”: null, “coordinates”: null, “place”: null, “contributors”: null, “retweeted_status”: { “created_at”: “Thu Jan 29 12:52:07 +0000 2015”, “id”: 560782441150169100, “id_str”: “560782441150169088”, “text”: “anyways… so who wants to be in a DM group with Obama? any Obama girls? https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “source”: “<a href="http://twitter.com/download/iphone\” rel="nofollow">Twitter for iPhone”, “truncated”: false, “in_reply_to_status_id”: null, “in_reply_to_status_id_str”: null, “in_reply_to_user_id”: null, “in_reply_to_user_id_str”: null, “in_reply_to_screen_name”: null, “user”: { “id”: 1392236496, “id_str”: “1392236496”, “name”: “Updates”, “screen_name”: “5SOS_Daily”, “location”: “”, “profile_location”: null, “description”: “5SOS AF… 5/4follow!..Met 5SOS 3/12/13 in Dublin & 4/15/14 in Dallas. (@Meliissa7, @Michael5SOS, @sandraEgarcia) Follow our 2nd acct @5SOS_Nightly”, “url”: “http://its5sosdaily.tumblr.com/”, “entities”: { “url”: { “urls”: [ { “url”: “http://its5sosdaily.tumblr.com/”, “expanded_url”: “http://its5sosdaily.tumblr.com/”, “display_url”: “its5sosdaily.tumblr.com”, “indices”: [ 0, 22 ] } ] }, “description”: { “urls”: } }, “protected”: false, “followers_count”: 164131, “friends_count”: 8855, “listed_count”: 650, “created_at”: “Tue Apr 30 14:53:01 +0000 2013”, “favourites_count”: 72975, “utc_offset”: null, “time_zone”: null, “geo_enabled”: true, “verified”: false, “statuses_count”: 68343, “lang”: “en”, “contributors_enabled”: false, “is_translator”: false, “is_translation_enabled”: false, “profile_background_color”: “FFEA00”, “profile_background_image_url”: “http://pbs.twimg.com/profile_background_images/378800000059536932/687bbe24849f2726712ee48a1e4dc315.jpeg”, “profile_background_image_url_https”: “https://pbs.twimg.com/profile_background_images/378800000059536932/687bbe24849f2726712ee48a1e4dc315.jpeg”, “profile_background_tile”: true, “profile_image_url”: “http://pbs.twimg.com/profile_images/485015135941980161/ZfFlKsvy_normal.jpeg”, “profile_image_url_https”: “https://pbs.twimg.com/profile_images/485015135941980161/ZfFlKsvy_normal.jpeg”, “profile_banner_url”: “https://pbs.twimg.com/profile_banners/1392236496/1422076261”, “profile_link_color”: “BD0000”, “profile_sidebar_border_color”: “000000”, “profile_sidebar_fill_color”: “DDEEF6”, “profile_text_color”: “333333”, “profile_use_background_image”: true, “default_profile”: false, “default_profile_image”: false, “following”: false, “follow_request_sent”: false, “notifications”: false }, “geo”: null, “coordinates”: null, “place”: null, “contributors”: null, “retweet_count”: 43, “favorite_count”: 119, “entities”: { “hashtags”: , “symbols”: , “user_mentions”: , “urls”: , “media”: [ { “id”: 560782426561974300, “id_str”: “560782426561974276”, “indices”: [ 73, 95 ], “media_url”: “http://pbs.twimg.com/media/B8hMpVOCEAQ66Iy.jpg”, “media_url_https”: “https://pbs.twimg.com/media/B8hMpVOCEAQ66Iy.jpg”, “url”: “https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “display_url”: “https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “expanded_url”: “http://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “type”: “photo”, “sizes”: { “small”: { “w”: 340, “h”: 604, “resize”: “fit” }, “thumb”: { “w”: 150, “h”: 150, “resize”: “crop” }, “large”: { “w”: 576, “h”: 1024, “resize”: “fit” }, “medium”: { “w”: 576, “h”: 1024, “resize”: “fit” } } } ] }, “extended_entities”: { “media”: [ { “id”: 560782426561974300, “id_str”: “560782426561974276”, “indices”: [ 73, 95 ], “media_url”: “http://pbs.twimg.com/media/B8hMpVOCEAQ66Iy.jpg”, “media_url_https”: “https://pbs.twimg.com/media/B8hMpVOCEAQ66Iy.jpg”, “url”: “https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “display_url”: “https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “expanded_url”: “http://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “type”: “photo”, “sizes”: { “small”: { “w”: 340, “h”: 604, “resize”: “fit” }, “thumb”: { “w”: 150, “h”: 150, “resize”: “crop” }, “large”: { “w”: 576, “h”: 1024, “resize”: “fit” }, “medium”: { “w”: 576, “h”: 1024, “resize”: “fit” } } } ] }, “favorited”: false, “retweeted”: false, “possibly_sensitive”: false, “lang”: “en” }, “retweet_count”: 43, “favorite_count”: 0, “entities”: { “hashtags”: , “symbols”: , “user_mentions”: [ { “screen_name”: “5SOS_Daily”, “name”: “Updates”, “id”: 1392236496, “id_str”: “1392236496”, “indices”: [ 3, 14 ] } ], “urls”: , “media”: [ { “id”: 560782426561974300, “id_str”: “560782426561974276”, “indices”: [ 89, 111 ], “media_url”: “http://pbs.twimg.com/media/B8hMpVOCEAQ66Iy.jpg”, “media_url_https”: “https://pbs.twimg.com/media/B8hMpVOCEAQ66Iy.jpg”, “url”: “https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “display_url”: “https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “expanded_url”: “http://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “type”: “photo”, “sizes”: { “small”: { “w”: 340, “h”: 604, “resize”: “fit” }, “thumb”: { “w”: 150, “h”: 150, “resize”: “crop” }, “large”: { “w”: 576, “h”: 1024, “resize”: “fit” }, “medium”: { “w”: 576, “h”: 1024, “resize”: “fit” } }, “source_status_id”: 560782441150169100, “source_status_id_str”: “560782441150169088”, “source_user_id”: 1392236496, “source_user_id_str”: “1392236496” } ] }, “extended_entities”: { “media”: [ { “id”: 560782426561974300, “id_str”: “560782426561974276”, “indices”: [ 89, 111 ], “media_url”: “http://pbs.twimg.com/media/B8hMpVOCEAQ66Iy.jpg”, “media_url_https”: “https://pbs.twimg.com/media/B8hMpVOCEAQ66Iy.jpg”, “url”: “https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “display_url”: “https://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “expanded_url”: “http://twitter.com/5SOS_Daily/status/560782441150169088/photo/1”, “type”: “photo”, “sizes”: { “small”: { “w”: 340, “h”: 604, “resize”: “fit” }, “thumb”: { “w”: 150, “h”: 150, “resize”: “crop” }, “large”: { “w”: 576, “h”: 1024, “resize”: “fit” }, “medium”: { “w”: 576, “h”: 1024, “resize”: “fit” } }, “source_status_id”: 560782441150169100, “source_status_id_str”: “560782441150169088”, “source_user_id”: 1392236496, “source_user_id_str”: “1392236496” } ] }, “favorited”: false, “retweeted”: false, “possibly_sensitive”: false, “lang”: “en”}

PS: Sorry about the formatting. Couldn’t figure it out how to make the JSON prettier.

Cheers,

Rodrigo

[pi_kumar]

@recastrodiaz

is still missing the media entities. See JSON below:

Thanks. We will look into it and get back to you.

[recastrodiaz]

Thanks!

[pi_kumar]

The issue should be resolved now. Please let us know if you still experience any such issues.